Terms Condition

COPYRIGHT AND TRADEMARK NOTICE

Unless specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Barchefs.com., Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

BUILT ON DEMAND

Many of our products are built on demand by our small, highly skilled team. While we strive to fulfill all orders in a timely manner, please be aware that items requiring fabrication may take 1-5 weeks to complete, depending on the size, complexity, and quantity. Some stocked items may ship the same day, but for custom orders or tight deadlines, we always recommend contacting us before placing your order to ensure we can meet your desired timeframe.

RETURNS & EXCHANGES

At BarChefs, we are committed to delivering high-quality products and ensuring customer satisfaction. Please review our return policy carefully:

Small Items

We offer a 7-day return window for small items that ship via standard carriers (e.g., UPS, FedEx). To qualify for a return:

1. Items must be unused, in their original condition, and in their original packaging.
2. The return request must be initiated within 7 days of delivery.

Return Process for Small Items:

• Contact us at [insert contact info] with your order number and reason for return.
• Approved returns will receive a Return Authorization Number (RA#) and instructions for shipping the item back.
• The customer is responsible for return shipping costs unless the item was defective or damaged upon arrival.

Large or Freight-Shipped Items

Due to the custom nature and logistics involved in shipping large items, we do not accept returns for these products unless the item arrives damaged or defective.

Damaged Freight Items:

• All freight deliveries must be inspected upon arrival. If your item arrives damaged, please:
  1. Note the damage on the delivery receipt before signing.
  2. Take photos of the damage and packaging.
  3. Report the damage to us within 24 hours of delivery at [insert contact info].
  • We will work with you to resolve the issue promptly, including replacements or repairs as needed.

Non-Returnable Items

• Custom-made or personalized products
• Items that have been used, modified, or installed

Refunds

Approved refunds will be processed once the item is received and inspected. Refunds will be issued to the original payment method and may take 5-10 business days to process.

PRIVACY POLICY

We respect your privacy. BarChefs does not share any of our customers' information with agencies or third parties, ever. Your personal and purchase details remain strictly confidential and are used solely to process and fulfill your orders.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Barchefs.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Barchefs.com shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Barchefs.com will issue a refund to your card in the amount of the incorrect price

SMS/MMS Mobile Message Marketing Program Terms and Conditions

BarChefs (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from BarChefs via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.